Terms and conditions

About us.

Business name: Dementia and Me

Location: United Kingdom

Contact email: [email protected]

We provide.

Dementia home care support services

Educational courses and workshops

Mentorship, group and one to one coaching and community support

Informational resources for family carers

Purpose of our services.

Our services are educational and supportive in nature, they are not a substitute for medical advice, clinical diagnosis,

mental health treatment, legal or financial advice. Always seek advice from qualified professionals such as GPs, consultants,

legal advisers regarding medical, health or legal decisions.

Eligibility.

By using our services you confirm that:

You are at least 18 years old

You have the legal capacity to enter into this agreement.

Courses, mentorship and coaching.

All courses, mentoring and group sessions are intended to:

Provide general education about dementia care

offer emotional support and lived experience insight

Share practical strategies based on experience and best practice

We do not guarantee specific outcomes, improvements or results from participating in our courses and mentoring.

Home care services.

Where home care or in-person support services are provided

Services will be agreed in advance

Scope, fees and boundaries will be clearly outlined

We do not replace medical or emergency services, In emergencies always contact 999 or your GP.

Payments and pricing.

All prices are shown in GBP £

Payment must be made in full before accessing paid online services unless otherwise agreed

We reserve the right to change prices at any time (existing purchases are not affected)

Refunds and cancellations.

Digital products and courses

Due to the nature of digital content refunds are not guaranteed once access has been provided.

Exceptions may be made at our discretion.

Mentorship and coaching

Cancellations must be made at least 24 hours in advance

Missed sessions without notice may not be refunded or rescheduled

Your statutory consumer rights under UK law are notaffected.

Intellectual property.

All content on this website including:

Text, videos, worksheets, course materials, branding and logos are the property of Dementia and me.

You may use the materials for personal use.

You may not copy, share, resell or distribute materials, record sessions without permission or use content for commercial purposes.

Confidentiality and group Sessions.

We respect your privacy and confidentiality. However, in group settings

we cannot guarantee the behaviour of the other participants.

You agree not to share personal stories or information about others outside the group.

Limitation of liability.

To the fullest extent permitted by UK law

We are not liable for loss, injury or damages resulting from reliance on information provided.

Use of our services is at your own discretion and risk.

Nothing in these terms limits liability where it would be unlawful to do so.

Website Use.

You agree not to:

Use the website unlawfully.

Upload harmful, abusive or misleading content.

Attempt to disrupt website functionality.

We may suspend or terminate access if these terms are breached.

Third party links.

This website may contain links to third party websites, we are not responsible for their content, policies or practices.

Privacy and data protection.

Your use of this website is also governed by our privacy policy which explains how we collect, store and use personal data

in line with UK GDPR.

Changes to these terms.

We may update these terms at any time. The latest version will always be available on this page.

Governing Law.

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.